If you order an item that isn’t what you expected, or you no longer want it, then feel free to return it back to us within 14 days of receiving the goods, provided it is in an unused, new and resalable condition, for a full refund.
If the item cannot be sold as new, or it has been used, opened or damaged, then a variable restocking charge will apply, depending on the condition of the return.
Customers have to contact us at email@example.com before any goods are sent back.
In cases where the item received is damaged, faulty, or incorrect, then you must let us know within 3 days of receiving the goods. You will be entitled to a refund, exchange or replacement item, once we receive the original order back, unless otherwise communicated.
The Wolfman accepts no responsibility over returns shipping costs, unless the item is faulty, incorrect or damaged. In which case, we will provide either a Tracked Returns label or courier collection.
Gun Warranty Information
Unless otherwise stated, all goods come with a 1 year manufacturer’s guarantee. If the goods become faulty through defective material, or poor workmanship, but not normal wear and tear, the goods will need to be returned to us for inspection. If this happens within the first 90 days of the delivery date, we will collect and redeliver the goods for free. After this time period, we can collect and redeliver the goods for a small £20 fee, otherwise the goods will need to be returned to us for repair. Any repair costs during the warranty period are free of charge.